PRIVACY POLICY

Your Privacy is Important to Us at Los Bravos

Effective Date: August 29, 2025

Introduction

Welcome to Los Bravos! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our restaurants, use our website, or engage with our services. Your trust is as important to us as great food and great service!

Information We Collect

Personal Information: We may collect the following types of information:

Contact information (name, email address, phone number)

Billing and payment information for online orders

Delivery addresses and preferences

Order history and dining preferences

Feedback and reviews you provide

Marketing preferences and communication choices

How We Use Your Information

We use your information to provide you with the best dining experience possible:

Processing and fulfilling your food orders

Managing reservations and catering services

Sending order confirmations and updates

Providing customer support and assistance

Improving our menu, services, and restaurant experience

Sending promotional offers and special deals (with your consent)

Complying with legal and regulatory requirements

Information Sharing

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

With third-party delivery services to fulfill your orders

With payment processors to handle transactions securely

With service providers who assist in our operations

When required by law or to protect our legal rights

In connection with a business transfer or merger

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. Your data is protected with industry-standard encryption and security protocols. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and review the information we have about you

Request corrections to inaccurate information

Request deletion of your personal information

Opt-out of marketing communications

Withdraw consent for data processing

Request data portability where applicable

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly.

Children's Privacy

Los Bravos does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly. We welcome families but require parental consent for any data collection from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.